Checked the meter with everything off and it’s still moving? Hearing water under the floor at night? Call or send a few details, and a local slab leak plumber will get back to you about tracking down the leak in your Roanoke home.

Roanoke’s meter test, and what comes next
Roanoke’s water conservation page gives the city’s own version of the leak test. Use no water for 30 to 60 minutes and compare the meter before and after. If it moved, shut the valves under the toilets and try again. If it still moves, the city’s advice is to call a plumber to find the leak.
That’s the call to make. A slab leak plumber can confirm which line is leaking and mark the spot, usually without opening anything to look.
One credit a year, after it’s fixed
Roanoke only offers a leak adjustment once the repair has been made. It covers one month’s consumption, and it’s available once in a 12-month period, per the same city page. Questions about your bill go to Utility Billing at 817-491-2411.
Translation: the credit won’t help until the leak is fixed, and only one bill gets adjusted. The faster it’s repaired, the less you pay out of pocket.
Where to start
- Not sure it’s under the slab: signs of a slab leak
- Water coming up through the floor: what to do right now
- Wondering what it costs: slab leak repair cost
Slab leak in Roanoke? Call or send the details.